The on/off switch is broken . A person can hardly see what's on the screen because it's so dark,even when it's daylight. I think this one is a lemon. I hope they do the right thing.
Milesight Ug56 Industrial As923 Au915 Lorawan Gateway With Poe Support
Description
MILESIGHT UG56 INDUSTRIAL AS923/AU915 LORAWAN GATEWAY WITH POE SUPPORT
Milesight UG56 Industrial AS923/AU915 LoRaWAN IoT gateway with PoE support. Penetrate three floors up and down in the building, and cover a radius of up to 2 km in urban areas and 15 km in rural areas. Adopting Semtech SX1302 LoRa chip, UG56 supports connection with more than 2000 LoRaWAN nodes. The compact size makes it possible to embed UG56 into a small equipment cabinet. Users can install the magnetic antenna or fiber-glass antenna (optional) at a signal-optimized place to cover more areas.
The Gateway Fleet feature enables multiple agent gateways to transmit received data to one controller gateway, which facilitates the deployment and management of LoRaWAN network. UG56 supports Listen Before Talk which makes it possible for multiple devices to share the same channel, reduce channel conflict and improve the overall transmission environment. With support for BACnet/IP, real-time data can be seamlessly integrated into existing Building Management System (BMS). These gateways are also compatible with Scopious IoT.
FEATURES
Industrial-Grade Design
Listen Before Talk
Gateway Fleet
Free Embedded Network Server
Multiple Backhaul Connectivities
Global LoRaWAN Frequency Plans
Quad-core CPU
Semtech SX1302 LoRa chip
Support for BACnet/IP
SPECIFICATIONS
Manufacturer's Code: UG56-915M
CPU: Quad-core 1.3 GHz, 64-bit ARM Cortex-A35
Memory: 512 MB DDR3 RAM
Flash: 8 GB eMMC
Extendable Storage: 1 × Micro SD Slot (Internal)
LoRaWAN Antenna Connector: 1 × 50 Ohm SMA Connector (Center PIN: SMA Female)
Channels: 8 (Half-duplex)
Frequency Bands: AU915/AS923-1&2&3&4
Sensitivity: -140 dBm Sensitivity @292bps
Output Power: 27 dBm Max (500mW)
Protocol: V1.0 Class A/Class B/Class C and V1.0.2 Class A/Class B/Class CLBT Support
Ethernet Interface Port: 1 × RJ45 (PoE PD supported)
Physical Layer: 10/100 Base-T (IEEE 802.3)
Data Rate: 10/100 Mbps (Auto-Sensing)
Interface: Auto MDI/MDIX
Wi-Fi Antenna: Internal
Standards: IEEE 802.11b/g/n, 2.4 GHz
Mode: AP or Client mode
Security: WPA/WPA2 authentication, WEP/TKIP/AES encryption
Reset Button: 1 × RST (Internal)
Console Port: 1 × Type-C
Network Protocols: PPPoE, SNMP v1/v2c/v3, TCP, UDP, DHCP, DDNS, HTTP, HTTPS, DNS, ARP, SNTP, Telnet, SSH, MQTT, etc. VPN Tunnel OpenVPN/IPsec/PPTP/L2TP/GRE/DMVPN
Firewall: ACL/DMZ/Port Mapping/MAC Binding/URL Filter
Apps: Python SDK, Node-RED
Power Input: 1 × 802.3 af PoE Input or 5V, 2A by Type-C Port
Power Consumption: Typical 1.8 W, Max 6.9 W
Ingress Protection: IP30
Housing & Color: Metal, Black
Dimensions: 110 x 75 x 24 mm
Installation: Desktop, Wall Mounting
Operating Temperature: -20°C to +60°C
Storage Temperature: -40°C to +85°C
Relative Humidity: 0% to 95% (non-condensing) at 25°C
PACKAGE CONTENTS
1 x Milesight Ug56 Industrial As923 Au915 Lorawan Gateway With Poe Support
1 x Wall/ceiling mounting kit
1 x QSG
1 x LoRaWAN Mag Base Antenna
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Refund Policy
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We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
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Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.