The on/off switch is broken . A person can hardly see what's on the screen because it's so dark,even when it's daylight. I think this one is a lemon. I hope they do the right thing.
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Grandstream Ucm6304A Audio Series Ippbx
Description
GRANDSTREAM UCM6304A AUDIO SERIES IPPBX
The Grandstream UCM6300 Audio series allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies fundamental business communications needs, including voice, instant messaging (IM), voice meetings, audio web meetings, data, analytics, mobility, facility access, intercoms and more.
The UCM6300 Audio Series supports up to 1500 users and includes a built-in instant messaging (IM), voice/web conferencing platform, and the free Wave App that allows users to communicate and collaborate from desktops, mobile devices, IP phones, and other SIP endpoints. It supports UCM RemoteConnect cloud service for remote users to offer a best-in-class hybrid platform that combines the control of an on-premise IP PBX with the remote access and system manageability of a cloud solution.
By offering a high-end unified communications and collaboration solution packed with a suite of mobility, security, instant messaging, voice conferencing and collaboration tools, the UCM6300 Audio series provides a powerful business communication platform for any organization.
FEATURES
Supports up to 1000 users and up to 150 concurrent calls
Zero configuration provisioning of Grandstream SIP endpoints
Built-in Instant Messaging (IM), Audio Conferencing & Web Meetings platform that supports access from computers, mobile devices, and SIP endpoints
Free Wave App allows easy voice & Instant Messaging (IM) communications using desktops, Web, and Android/iOS devices
API available for third-party integrations, including CRM and PMS platforms
Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
Automated NAT firewall traversal service facilitates secure remote connections
Enhanced reliability with support for Hot Standby High-Availability and local dual deployment
Supports Full-Band Opus voice codec, jitter resilience up to 50% packet loss
Compatible with GDMS for cloud setup, management and monitoring
Based on Asterisk* version 16 open source telephony operating system
SPECIFICATIONS
Manufacturer's Product Code: UCM6304A
Analog Telephone FXS Ports: 4 RJ11 ports (All ports have lifeline capability in case of power outage)
PSTN Line FXO Ports: 4 RJ11 ports (All ports have lifeline capability in case of power outage)
Network Interfaces: Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
NAT Router: Yes (supports router mode and switch mode)
Peripheral Ports: 2*USB 3.0, 1*SD card interface
LED Indicators: None
LCD Display: 320 x 240 color LCD with touch screen for Shortcut Keys and Scroll Bar
Reset Switch: Yes, long press for factory reset and short press for reboot
Voice and Fax Codecs: Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Provisioning Protocol & Plug-and-Play: Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via
Network Protocols: TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP,HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
Disconnect Methods: Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
Media Encryption: SRTP, TLS, HTTPS, SSH, 802.1X
Universal Power Supply: 1 x DC 12V Power Jack Input: 100~240VAC, 50/60Hz;Output: DC 12V, 2A
Dimensions: 270mm(L) x 175mm(W) x 36mm(H)
Weight: Unit Weight: 775g; Package Weight: 1621g
Mounting: Wall mount & Desktop
Caller ID: Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
Customizable Auto Attendant: Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
Maximum Call Capacity: Users: 1000; Concurrent calls (G.711): 150; Max concurrent SRTP calls (G.711): 120
Maximum Attendees of Conference Bridges: 7 meeting rooms and up to 120 parties
Call Features: Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice meeting, event list, feature codes, busy camp-on/ call completion, voice control
PACKAGE CONTENTS
1 x Grandstream Ucm6304A Audio Series Ippbx
Payment & Security
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Refund Policy
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.