The on/off switch is broken . A person can hardly see what's on the screen because it's so dark,even when it's daylight. I think this one is a lemon. I hope they do the right thing.
![Grandstream Gxv3480 8Inch Smart Touchscreen Android Video Phone](http://www.simplywholesale.com.au/cdn/shop/files/Unbranded635_da45d867-f5fb-4574-be82-1c04ba9b7b3f_{width}x.jpg?v=1695204337)
![Grandstream Gxv3480 8Inch Smart Touchscreen Android Video Phone](http://www.simplywholesale.com.au/cdn/shop/files/Unbranded635_da45d867-f5fb-4574-be82-1c04ba9b7b3f_130x.jpg?v=1695204337)
Grandstream Gxv3480 8Inch Smart Touchscreen Android Video Phone
Description
GRANDSTREAM GXV3480 8INCH SMART TOUCHSCREEN ANDROID VIDEO PHONE
The Grandstream GXV3480 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video conferencing solution and the functionality of an Android tablet to offer an all-in-one communications solution. The phone features a 8” 1280x800 capacitive touch screen IPS LCD, 2 Mega pixel camera, dual microphone, dual Gigabit ports with PoE/PoE+, HD audio and HD video, integrated Wi-Fi 6 (802.11 a/b/g/n/ac/ax) & Bluetooth 5.0, rich peripheral interfaces.
It also runs on Android 11 and offers instant access to hundreds of thousands of Android apps. By combining a state-of-the-art IP video phone, an advanced video conferencing solution, and the functionality of an Android tablet, the GXV3480 offers business throughout the world a powerful desktop communication and productivity solution.
FEATURES
16 Lines with up to 16 SIP accounts
Built-in 2 megapixel camera for video calling with privacy shutter
Runs on the Android 11 operating system
Bluetooth 5.0 for syncing with mobile devices and connecting Bluetooth headsets
Integrated dual-band Wi-Fi 6 (2.4GHz & 5GHz)
Dual-mic HD speakerphone with advanced echo cancellation & excellent double-talk performance for any scenario
64-bit quad-core processor, 4GB RAM, and 16GB Flash
8’’ (1280x800) capacitive 10-point touch screen IPS LCD
Peripherals include HDMI-in/out, USB Type-C, 3.5mm headset jack, EHS (Plantronics headsets)
12-way HD audio conferencing & 3-way 1080p 30fps HD video capability
SPECIFICATIONS
Protocols/Standards: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6, OpenVPN®
Network Interfaces: Dual switched 10/100/1000 Mbps ports with integrated PoE/PoE+
Graphic Display: 8" 1280x800 capacitive touch screen (10 points) IPS LCD
Camera: Tiltable 2 megapixel CMOS camera with privacy shutter, 1080p 30fps
Bluetooth: Yes, integrated Bluetooth 5.0
Wi-Fi: Yes, dual-band (2.4GHz & 5GHz) with 802.11ac a/b/g/n/ac/ax 2T2R, Wi-Fi Display & Airplay
Auxiliary Ports: RJ9 headset jack (allowing EHS with Plantronics headsets), 3.5mm stereo headset with microphone, USB 3.0 Port (Type-C), HDMI-out, HDMI-in
Feature Keys: 2 function touch keys VOLUME +/-, 3 dedicated Android touch keys HOME, MENU, and BACK
Voice Codecs and Capabilities: Wide-band Opus, wide-band G.722, G.711µ/a, G.729A/B, G.726-32, iLBC, in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC, ANS, Noise Shield 2.0
Video Codecs and Capabilities: H.264 BP/MP/HP, video resolution up to 1080p, frame rate up to 30 fps, bit rate up to 4Mbps, 3-way video conference (1080p@30fps), BFCP, people video(up to 1080p@30fps) + content video(up to 1080p@15fps), anti-flickering, and auto exposure
Telephony Features: Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 12-way audio conference(including the host), shared-call-appearance (SCA) / bridged-line-appearance (BLA), virtual MPK, downloadable contacts (XML, LDAP, up to 2000 items), call record(local and server), call log (up to 2000 records), call waiting, auto answer, XML customization of screen, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy & fail-over
Sample Applications: Local apps: Contacts, Call History, File Manager, Programmable Key, Settings, Browser, Clock, Voicemail, Calculator, Recorder, GS Market, etc. Support third-party Android apps, API/SDK available for advanced custom application development
Android: Runs Android 11
Applications Deployment: Supports Android 11 compliant applications to be developed, downloaded and run on the device with provisioning control
HD Audio: Yes, 2 omnidirectional microphones, HD handset and speakerphone with support for wideband audio
Base Stand: Integrated stand with multiple adjustable angles
QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security: User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control, Kensington Security Slot (Kensington Lock) support
Upgrade/Provisioning: Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file
Power & Green Energy Efficiency: Universal power adapter included: Input: 100-240VAC 50-60Hz; Output 12VDC 1.5A (18W), Integrated PoE* 802.3af Class 3, PoE+ 802.3at, Class 4 (USB enabled only when power supply or PoE+ is used)
PACKAGE CONTENTS
1 x Grandstream Gxv3480 8Inch Smart Touchscreen Android Video Phone
1 x Handset with cord
1 x 12V Power Supply
1 x Desk Stand
1 x Network cable
1 x Screen cleaning cloth
1 x Quick installation guide
1 x Brochure
1 x GPL license
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
At Simply Wholesale, your satisfaction is what we strive for. Therefore, if you are not happy, we will persevere until you are 100% satisfied.
We realise that things don't always go as expected, and sometimes goods may have to be returned - a product may be defective, you may have received the wrong item, or perhaps you have just changed your mind.
If you would like to return product(s) to us, please read the instructions listed. Online purchases must be returned within 14 days and must be new, unused, and contain all original packing and accessories. You have to contact us within fourteen(14) days of receipt of the item to be eligible for a store credit or exchange (May be subject to postal charges). If you have passed the fourteen(14) day cut off point, you may only be eligible for exchange. It is crucial to understand our Return Policy and make certain the criteria are met before physically sending item(s) back to us. Please read our Terms and Conditions for further details.
Change of Mind
If you change your mind about a purchase or make an incorrect choice and notify us within 14 days of delivery, we will provide you with a store credit for unopened products once the product has been returned back to us. The criterion for the Change of Mind Policy is outlined below:
The product must be in an unopened, unused condition - suitable for resale
The store credit will be calculated as the product price paid minus the postage & re-stocking costs (Free Shipping order would incur subtraction of $9.95 and Express Post order would incur subtraction of $15.00) for products under $50 in value but more than $10.
If item is less than $10 in value, then $4.95 will be taken away as shipping and re-stocking fee.
If item is less more than $50 in value but less than $100, then $19.95 will be taken away as shipping and re-stocking fee.
If item is less more than $100 in value but less than $500, then $49.95 will be taken away as shipping and re-stocking fee.
Risk of loss or damage to the product will not be assumed by Simply Wholesale until the product has been accepted back into our warehouse
Product Exclusions: The Change of Mind Policy does not apply to: undergarments and jewellery
Faulty Products - If a product is wrongly described, different from a sample shown or is defective, we will offer you a choice between a new replacement item or a full store credit. Please note that any incorrectly sent items will need to be returned in original, unused condition.
Damaged Products - If your item arrives damaged or 'dead on arrival', we will arrange a replacement or full refund at our cost.
How to request a return for wrongly described or defective item purchased at www.simplywholesale.com.au:
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, the item(s) you wish to return and details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a store credit or a replacement product. In some cases extra postal charges may be incurred. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
How to request a return for any product purchased through a deal site, company affiliated with Simply Wholesale:
Due to the discounted nature of the product and the involvement of the secondary party ie. the deal company, you will not be eligible for a refund or store credit if you purchased from a deal site or company. You will only be eligible for an exchange if a product is deemed to be faulty or damaged by the Simply Wholesale team.
STEP 1.
Please contact us within fourteen (14) days of receipt of the item via our online contact form or by Contact Us section stating your order number, coupon number and deal site where the item(s) was purchased with details of the problem.
STEP 2.
Our Customer Services Team, provided you comply with this returns policy, will then issue a Returns Confirmation. Please send the item to the specified address with the Returns Confirmation specified on the outer packaging. The returns confirmation is valid for fourteen (14) days so please return the item immediately.
STEP 3.
Once the item is received by us, and provided the returned item meets our conditions, we will provide you with a replacement product. Extra postal charges may be incurred and must be payable before the product is dispatched. You will be notified of this before the product is sent out to you. This will be done within 7 business days of receiving the item from you.
Warranty and Claims
Warrantable Items.
A warrantable item is one which is covered by a manufacturer's warranty which may offer additional protection against product failure to that offered by SimplyWholesale’s returns policy. Many of brand-name electrical items, mobile phones, computers and IT products are covered by manufacturer's warranties.
Warranty claims are handled by the manufacturer directly so please contact them immediately an issue arises and follow their Returns Policy and Instructions. If you require any assistance or their contact details please feel free to contact us via our online contact form or customer services department stating your order number, the item(s) you are wishing to return and details of the problem.
International Import Items.
Products imported to Australia directly by SimplyWholesale MAY NOT be covered in Australia by the warranties offered in the country of origin. Under these circumstances, SimplyWholesale will assist customers to locate and contact the appropriate overseas manufacturer or distributor in the country of origin for a period of ninety (90) days after the placement of the original order with us.
The warranty of each product will vary and will be stated in the product description.
Please contact the SimplyWholesale customer services team for more information.